Online Store Policies

Online Store Policies

Sales Tax

Sales tax at the rate of 7% is applied only to all orders being shipped to a New Jersey address.

Free Shipping*

Any item with Free Shipping applies to shipping destinations within the contiguous US only (the connected 48 states). *Orders from Alaska or Hawaii will pay actual shipping costs less standard ground fees for all Free Shipping items. The Free Shipping method will be for standard UPS or FedEx Ground rates. 30-Day Money Back Guarantee*

If for any reason your purchase does not fulfill your needs you can return it within 30 days from receipt of the product just call (908) 352-5840 for a Return Merchandise Authorization (RMA) number.

There is no refund on shipping fee. Refunds on items purchased with free shipping will have standard ground shipping fees withdrawn from the returned amount. A restocking fee will be charged in the instance that the item is not properly repackaged in accordance with factory standards, or has any evident use.

*Non-returnable products:

  • Sewing cabinets, tables, chairs and inserts
  • Software
  • Vacuum Cleaners
  • Industrial sewing products
  • Items without original packaging
Any commercial use of a home sewing machine or vacuum will void all warranties and the 30-Day Return Policy.

Warranty Repairs

Shipping (to and from) is provided for the first 30 days from receipt of the machine (according to UPS or Fed-Ex) on any warranty repairs, provided that the original box and packaging materials are retained. If the original box and packaging materials have been disgarded then the shipment and insurance of the product will be the responsibility of the customer. After 30 days, all shipping charges are the responsibility of the customer.

Pricing and Shipping

All shipping costs listed are for UPS or Fed-Ex Ground delivery in the contiguous United States. Currently we only ship in the U.S. All shipping prices posted are for UPS or Fed-Ex Ground unless otherwise stated.

Notice: All overnight shipping requested on Fridays before 2pm Central Time will be delivered on the following Monday (UPS does not deliver on Saturdays). We do ship to APO addresses.

Note: We cannot refund any shipping costs if an item does not arrive on time due to weather conditions or other situations beyond the control of UPS or Fed-Ex.

All products are new and include a full factory warranty unless noted otherwise.

Cabinet Shipping Policy

order for cabinet orders to go as smoothly as possible, please read the following cabinet order specifications and conditions. 1.Sewing furniture ships via truck line, and not UPS or FedEx. Because of this, someone needs to be at home to receive and sign for the product when delivery takes place. 2.Provide as many phone numbers as possible to ensure that the shipping company can contact you and let you know when your order will be delivered.

Please Note: By ordering from our website, you are indicating that you have read and understood these guidelines.